Becoming A Communications Officer
Communication Officers are a crucial link for all medical emergencies. The smooth and efficient operation of the Central Ambulance Communications Centre (CACC) is dependent on the dedication, expertise and professionalism of the dispatch staff.
Kingston CACC ACOs are the first link in the chain of survival. They provide a re-assuring voice for those in need of urgent medical assistance, and ensure that the appropriate paramedic care is sent to emergencies in our area.
The Kingston (CACC) handles over 116,000 calls for service annually. The CACC works closely with Allied Agency partners to deliver excellence in out-of-hospital care and medical transportation.
ACOs use computer aided dispatch (CAD) technology and ensure that emergency calls are appropriately prioritized to ensure patients receive definitive care in a timely manner.